Shipping & Return Policy

Shipping

 I aim to get your parcel to US addresses within fourteen working days from your purchase . If you require faster delivery or delivery to other parts of the world then feel free to email me and I will get back to you as quickly as possible to accommodate your needs or answer any queries.

 

Easy Returns & Exchanges

For your peace of mind I offer a five day cooling off period. I want everyone who buys a piece of my art to be completely satisfied and to be able to make a purchase without worry. Once you have received the work you have five days to live with it to make sure it is the piece for you.

If the artwork has been damaged during shipping  please keep all packaging and refer to my full returns policy below for further details. I aim for your experience of working with me to be as smooth and positive as possible.

If you experience any problems at all regarding your order please email me at

zon@zontopia.com  and I will be happy to help.

Thank you.
 

Full Returns Policy

Original Artwork Return Policy

Please unpack carefully and retain all packaging until you have decided that you are happy with your purchase.

From the time you receive your original artwork, you have five (5) days to decide whether to keep the work or return the artwork in its original condition for a refund. 

We also require all returned artwork to be shipped out by the buyer within three (3) days after confirming with us that the work will be returned. So, if you receive artwork you’ve purchased from me and are not fully satisfied, you have: 

Five (5) days to contact us about your intent to return the work

Three (3) days from the day you contacted us to ship out the artwork. ***Do not ship the artwork before contacting us.***

If you do not notify us of your intent to return the work within 5 days of or you do not ship the work within 3 days of notifying us, you will NOT be eligible for a refund. (Some exceptions will apply. Please contact us for an assessment of your specific situation.)

 

How to Return an Original, Undamaged Work

Step 1 – Within five (5) days of your merchandise delivery date, please contact our email support at zon@zontopia.com to give us your order information and the reason for wanting to return the work.


Step 2 – Repackage the artwork using the original packaging materials. If you’ve already disposed of the original packaging, you’ll be responsible for purchasing similar acid free packaging materials to send the artwork back safely and securely to the artist. Please contact me for advice if needed.

Step 3 – Email zon@zontopia.com  to complete the return process.


Once the piece safely reaches the me back, I will process your return and the amount owed will be refunded to your original source of payment in the same currency (minus shipping costs and international customs fees, if any). Damaged art work caused by improper packaging will not be refunded.

Additional return information

Additional shipping fees may apply for international returns. 

 

What to Do If the Artwork Arrives Damaged

Step 1 – Within five (5) days of your merchandise delivery date, please email

zon@zontopia.com to give us your order information.

Step 2 - Save original packaging!

Step 3 - Take photos of damaged artwork and packaging. Please email these photos to zon@zontopia.com
Step 4 -  I will contact you to discuss next steps.

SHADOW FIGHTER

ZON CARVALHO

ZON Carvalho is a Brazilian born fine artist, currently based in Arizona, He creates vibrant street style art, working in mixed media including acrylic, aerosol and paint markers, to name a few.


His work explores the human condition, such as our fears, perceptions and dreams

 

His years of studies in personal development have inspired his direction towards creating art to empower individuals to ask better questions, and create change in their lives.

I was influenced by the street art in São Paulo, Brazil, where I was born and raised. 


I use acrylic, spray paint and markers, because of the vibrancy of their colors and  fast drying time,  allowing  me to create multiple layers of colors and textures that simulate an urban vibe. 


I start by lightly sketching, covering the surface with colors until the shapes start to reveal themselves, and the story begins to form.


The main subjects are usually figurative and iconic images, charged with color and movement. My intention is to overwhelm the viewer with energy and color, a visual punch to the chest that will take your breath away.


I want to remind the viewer of the energy and power we all have within,  and to spark joy and create excitement.


My art is fueled by the thought that life was meant to be enjoyed and celebrated, as is illustrates the experiences and stories we all have in common.

LIFE WAS MEANT TO BE AWESOME

It was back in 1996, as I was going through a divorce, and life was confusing and so full of choices. 

One day, me and some friends were driving through a ruff neighborhood, it was mid-morning on a regular week day. 

As we traveled through those blocks, a little more alert than normal, I started to think about the choices they all made in life, I wondered how did they get here, how did it get so bad, when did it start?


I was observing all those faces and the pain reflected all around them in that environment of broken dreams. 

I knew the next choices I was about to make would determine the quality of my future. 


That's when the music got louder in the car, and the singer blared out" YOU DON'T HAVE TO LIVE IN FEAR, LIFE WAS MEANT TO BE AWESOME". 


The light finally turned green, and at that moment, as I looked forward, I saw a park, so beautiful and green, the sun looked warm and inviting, I knew I was choosing the right path as we drove away. 


Since that day, this phrase has stayed with me, for 29 years I have created many designs, merch, paintings and the hashtag #lifewasmeantobeawesome one or 2 "t"s.


My intention is to invite the viewer to feel the warmth of the sun like I did that day, maybe through the brightness of my colors and the boldness of my shapes and lines, always inviting you to pursue your path, to believe it's possible. As I boldly, have dared, to do it my self with my art. I believe that "Life Was Meant To Be Awesome".

We just gotta act like it.